Returns & Exchanges

At Detector Warehouse, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unused condition. If your equipment doesn't meet your expectations, our streamlined process ensures a quick resolution through an exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or our online portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.

• 2.
  Prepare Your Package

  Securely pack the item in its original manufacturer packaging, including all accessories, manuals, and protective inserts to ensure it remains in resalable condition.

• 3.
  Ship the Item

  Affix the provided return label or your own shipping method to the box and drop it off at a certified carrier location, ensuring you keep a copy of the tracking number.

• 4.
  Inspection and Refund

  Once our technicians inspect the returned unit to verify its condition, we will process your refund or ship your replacement within 3-5 business days.